Privacy Policy

AT TAX2GOV, WE DEEPLY VALUE YOUR ONLINE PRIVACY AND ARE COMMITTED TO SAFEGUARDING ANY PERSONAL INFORMATION YOU ENTRUST TO US. ALL THE INFORMATION GATHERED AND USED ON OUR WEBSITE AND PROGRAM STRICTLY COMPLIES WITH RELEVANT LAWS AND REGULATIONS. THE FOLLOWING PRIVACY POLICY OUTLINES OUR ONLINE INFORMATION PRACTICES, DETAILING THE INFORMATION WE COLLECT, HOW WE UTILIZE AND SAFEGUARD IT, AND THE CIRCUMSTANCES UNDER WHICH WE DISCLOSE THIS INFORMATION.

APPLICATION AND ACCEPTANCE OF THIS TERMS
THIS PRIVACY POLICY APPLIES TO THE VISITOR OR USER (HEREINAFTER “YOU” OR “YOUR”) OF THE SERVICES, WEBSITE AND PROGRAM (COLLECTIVELY THE “PROGRAM”). PROVIDED BY SB INTERNATIONAL, INC. (HEREINAFTER “SB”). DBA TAX2GOV (HEREINAFTER “WE”, “OUR”). ALONG WITH OTHER INTERACTIONS (E.G., CUSTOMER SERVICE INQUIRIES, USER CONFERENCES, ETC.) YOU MIGHT HAVE WITH US. SB INTERNATIONAL, INC. SERVES AS A FRONT DESK AND RESELLER, OFFERING HIGH-TECH SOLUTIONS AND ENSURING TOP-QUALITY SERVICES FOR BOTH OUR PARTNERS AND CUSTOMERS. TO AVOID ANY CONFUSION, THESE PRIVACY RULES ARE EXCLUSIVELY APPLICABLE TO TAX2GOV. AND IT IS ALSO INCORPORATED INTO AND GOVERNED BY OUR TERMS OF SERVICE.

AS A CONDITION TO USE THE TAX2GOV PROGRAM, YOU CONSENT AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU’RE USING OUR PROGRAM ON BEHALF OF AN ENTITY, THEN YOU ARE AGREEING TO THESE TERMS ON BEHALF OF THAT ENTITY. IF YOU DO NOT AGREE TO THE TERMS, YOU SHOULD NOT ACCESS OR USE ANY OF OUR PROGRAMS, MATERIALS OR USER CONTENT. WE MAY MODIFY THIS PRIVACY POLICY AT ANY TIME. HOWEVER, YOU WILL BE NOTIFIED OF ANY MODIFICATION BY ELECTRONIC MAIL OR BY PUBLISHING THE CHANGES ON THE WEBSITE. YOUR CONTINUED USE OF OUR PROGRAM AFTER ANY CHANGE TO THIS POLICY WILL BE DEEMED TO BE YOUR AGREEMENT TO THE AMENDED POLICY. OTHERWISE, YOU MAY TERMINATE YOUR USE OF OUR PROGRAM.

1- WHAT INFORMATION WE COLLECT
YOUR TAX2GOV ACCOUNT DETAILS: WE COLLECT INFORMATION ABOUT YOU WHEN YOU CREATE AN ACCOUNT WITH US. THIS MAY INCLUDE YOUR NAME, EMAIL ADDRESS, COMPANY NAME, POSTAL ADDRESS, AND CONTACT NUMBER. INFORMATION TO DELIVER OUR SERVICE: WE COLLECT ALL INFORMATION YOU MAY DISCLOSE WHEN YOU ACCESS OR USE OUR PROGRAM AS WELL AS ANY INFORMATION THE PROGRAM RETURNS IN RESPONSE TO SUCH REQUESTS AND THE INFORMATION THAT ARE STORED ON OUR SERVERS. AND ALL THE DATA WE MIGHT NEED TO STORE TO PROVIDE THE E-INVOICING SOLUTION. (E.G INVOICES DATA, COMPANY LOGO, COMPANY DETAILS, CLIENT DETAILS, ETC.) INFORMATION PROVIDED THROUGH SUPPORT: WE GATHER THE DETAILS YOU SHARE WITH US WHEN YOU INITIATE A SUPPORT QUERY OR INTERACT WITH US IN ANY WAY. THIS COULD ENCOMPASS YOUR NAME, EMAIL, JOB TITLE, COMPANY, AND ANY ADDITIONAL INFORMATION NEEDED TO SUBMIT OR SOLVE YOUR INQUIRY. TELEPHONE / VIDEO CALLS: IF YOU AGREE TO A RECORDED CALL OR VIDEO WITH US, WE MAY USE YOUR NAME, EMAIL, JOB TITLE, AND VOICE FOR ANALYTICS TO ENHANCE OUR TRAINING AND CUSTOMER RELATIONS. RECORDINGS MAY ALSO BE SHARED WITH CUSTOMERS ON THEIR REQUEST (E.G., FOR DEMO PURPOSES, ETC.). WE’LL NOTIFY YOU BEFORE RECORDING ANY CALL OR VIDEO. YOU CAN DECLINE RECORDING ANYTIME BEFORE OR DURING THE MEETING AND REQUEST DELETION AFTERWARD. RECORDINGS ARE AUTOMATICALLY DELETED WITHIN 180 DAYS. INFORMATION PROVIDED THROUGH ONLINE CONTACT FORM: WE COLLECT THE DETAILS YOU SUBMIT THROUGH OUR WEBSITE ONLINE FORMS. SUCH AS YOUR NAME, EMAIL, COMPANY, PHONE NUMBER, JOB DETAILS, COUNTRY, AND ANY ADDITIONAL COMMENTS YOU PROVIDE. BILLING DETAILS: THIS MAY ALSO INCLUDE YOUR BILLING INFORMATION AND OTHER DETAILS SUBMITTED WHILE YOU PURCHASE ANY OF OUR SUBSCRIPTIONS. PAYMENTS AND BILLINGS ARE HANDLED SECURELY BY STRIPE, AND WE ENCOURAGE YOU TO REVIEW THEIR POLICIES TO GAIN A COMPREHENSIVE UNDERSTANDING OF HOW THEY HANDLE YOUR DATA.

COOKIES AND SIMILAR TECHNOLOGIES: WE UTILIZE BOTH FIRST-PARTY AND THIRD-PARTY COOKIES AND TRACKING SERVICES EMPLOYING SIMILAR TECHNOLOGIES (SUCH AS WEB ANALYTICS AND PIXELS) TO GATHER DATA ABOUT HOW YOU ENGAGE WITH OUR PROGRAM. THIS INCLUDES IDENTIFIERS, USER STATISTICS, USAGE PATTERNS, SESSION DETAILS, CLICKED LINKS, VISITED PAGES, MOUSE ACTIVITY, LANGUAGE PREFERENCES, AND COMPARABLE INFORMATION. PLEASE CHECK THE COOKIES AND SIMILAR TECHNOLOGY SECTION TO LEARN MORE.REFERRAL INFORMATION: WHEN YOU REACH OUR PROGRAM FROM AN EXTERNAL ORIGIN (LIKE A LINK ON ANOTHER SITE OR IN AN EMAIL) WE RECORD INFORMATION ABOUT THE SOURCE THAT REFERRED YOU TO US. INTEGRATION DATA: WE GATHER DETAILS WHEN YOU OR AN AUTHORIZED PARTY CONNECT THIRD-PARTY PROGRAMS OR SERVICES TO OURS. THIS COULD INVOLVE INTEGRATING OUR PROGRAM WITH OTHERS YOU USE, ALLOWING ACCESS, STORAGE, SHARING, OR EDITING OF SPECIFIC CONTENT VIA OUR PROGRAM. THE INFORMATION OBTAINED AND SUBMITTED DEPENDS ON THE SETTINGS AND PERMISSIONS MANAGED BY THE LINKED PROGRAM. IT’S IMPORTANT TO REVIEW THE PRIVACY POLICY AND NOTICES WITHIN THESE THIRD-PARTY SERVICES TO UNDERSTAND DATA DISCLOSURES TO US OR SHARED WITH OUR PROGRAM.

2- TO WHOM WE DISCLOSE INFORMATION
WE DO NOT SELL OR DISCLOSE YOUR PERSONAL INFORMATION TO THIRD PARTIES AND WE DO NOT DISCLOSE PERSONAL INFORMATION WITH ENTITIES THAT ARE NOT OWNED BY US, UNDER OUR CONTROL OR DIRECTION. HOWEVER, WE DO SHARE PERSONAL INFORMATION AS DEFINED AND OUTLINED UNDER DATA PROTECTION LAWS, IN THE FOLLOWING CASES:

• REQUIRED BY LAW: WE MIGHT DISCLOSE YOUR PERSONAL INFORMATION IN A LEGAL PROCEEDING OR IF WE BELIEVE DISCLOSURE IS PERMITTED OR REQUIRED BY AN APPLICABLE LAW, REGULATION, OR LEGAL PROCESS. INCLUDING TO COMPLY WITH AN APPLICABLE COURT ORDER. FURTHER, WE MAY SHARE YOUR PERSONAL INFORMATION WITH ANY PERSON TO WHOM DISCLOSURE IS NECESSARY TO ENABLE US TO ENFORCE OUR RIGHTS UNDER THIS PRIVACY POLICY OR UNDER ANY AGREEMENT WE ENTER WITH YOU OR TO PROTECT THE RIGHTS, PROPERTY, OR SAFETY OF TAX2GOV OR THIRD PARTIES. WE WILL NOTIFY YOU WITHIN REASONABLE MEANS AS PART OF THAT PROCEDURE.
• SERVICE PROVIDERS, PARENT COMPANIES AND SUBSIDIARIES: WE DISCLOSE PERSONAL INFORMATION WITH SERVICE PROVIDERS THAT HELP US TO PROVIDE THE PROGRAM TO YOU. AND TO OUR PARENT COMPANIES AND SUBSIDIARIES THAT HELP US PROVIDE AN ELEVATED STANDARD OF SERVICE TAILORED TO EACH REGION OUTSIDE OF THE US. THE TYPES OF PERSONAL INFORMATION IS DESCRIBED ABOVE IN THE SECTION “WHAT PERSONAL INFORMATION.” IN ADDITION, WE PROVIDE MORE INFORMATION ON HOW THE INFORMATION WILL BE USED IN THE SECTION “WHY DO WE PROCESS PERSONAL INFORMATION.” THEY ONLY ARE AUTHORIZED TO PROCESS THAT INFORMATION AS NECESSARY AND AS DIRECTED BY US.
• BUSINESS TRANSFERS: IN THE EVENT OF MERGERS, ASSET SALES, FINANCING, OR ACQUISITION OF OUR BUSINESS, WE MIGHT DISCLOSE YOUR INFORMATION OR SHARE IT DURING DISCUSSIONS OR TRANSACTIONS WITH ANOTHER COMPANY.
• COOKIES AND SIMILAR TECHNOLOGIES: WHILE WE DO NOT SELL PERSONAL INFORMATION TO THIRD PARTIES, WE DISCLOSE DATA RELATED TO COOKIES AND SIMILAR TECHNOLOGIES WITH THIRD PARTIES BOTH TO EVALUATE AND OPTIMIZE THE PERFORMANCE OF AND ANALYZE YOUR USE OF OUR PROGRAM AND FOR ADVERTISING PURPOSES. THIS MAY QUALIFY UNDER U.S. STATE LAWS AS “SELLING” OR “SHARING.” YOU MAY CHOOSE TO CONSENT TO OUR USE OF THESE TECHNOLOGIES, REJECT NON-ESSENTIAL TECHNOLOGIES, OR FURTHER MANAGE YOUR PREFERENCE WITH OUR COOKIE PREFERENCES. TO KNOW MORE PLEASE CHECK OUR “COOKIES POLICY” SECTION.
• THIRD-PARTY INTEGRATION DISCLOSURE: WE MIGHT ALSO SHARE YOUR PERSONAL INFORMATION WHEN YOU EXPLICITLY CONSENT TO THE DISCLOSURE, WHETHER IT’S WITH THIRD-PARTY PROGRAMS YOU INTEGRATE WITH OUR SYSTEM OR ANY OTHER PARTY YOU AGREE TO SHARE IT WITH.

WE RESERVE THE RIGHT TO DISCLOSE YOUR INFORMATION IN ALL THESE REASONS OR WHEN WE BELIEVE IT IS NECESSARY TO PROTECT THE RIGHTS OF THE COMPANY.

3- WHY DO WE NEED TO COLLECT DATA?
E-INVOICING AND PROGRAM ACCESS: USER INFORMATION IS CRUCIAL FOR FACILITATING E-INVOICING PROCESSES WITHIN THE PLATFORM. BY STORING USER DATA, WE ENABLE SEAMLESS ACCESS TO THE PROGRAM USING THEIR UNIQUE CREDENTIALS, AND ENSURE AN AUTOMATED INVOICING EXPERIENCE, ELIMINATING THE NEED TO MANUALLY INPUT INVOICE CONTENT EACH TIME AND ENABLING A SMOOTHER, MORE EFFICIENT PROCESS. ANALYTICS AND IMPROVEMENT: ANALYZING OUR USER DATA AND BEHAVIOR HELPS US UNDERSTAND HOW OUR PROGRAM IS USED. THESE INSIGHTS ARE USED ONLY TO IMPROVE, UPDATE, AND DEVELOP NEW FEATURES THAT ALIGN WITH THE USER’S NEEDS. MARKETING AND OUTREACH: WE STORE USER DATA TO SEND IMPORTANT UPDATES RELATED TO YOUR ACCOUNT, TO SEND YOUR NOTICES AND NOTIFICATIONS, TO SEND NEWSLETTERS, UPDATES OR PROMOTIONAL MATERIALS. WHEN REQUIRED, WE WILL ALWAYS GIVE YOU THE OPTION TO UNSUBSCRIBE IN ANY EMAIL WE SEND YOU (OPTING OUT ALLOWS YOU TO UNSUBSCRIBE SOLELY FROM PROMOTIONAL AND MARKETING EMAILS. HOWEVER, ESSENTIAL UPDATES CANNOT BE DEACTIVATED). LEGAL AND REGULATORY COMPLIANCE: USER DATA IS CRUCIAL FOR LEGAL COMPLIANCE, DISPUTE RESOLUTION, AND RESPONDING TO LEGAL INQUIRIES OR REQUESTS. IT HELPS IN PROVIDING EVIDENCE OR ADDRESSING LEGAL MATTERS IN LINE WITH REGULATIONS. IT ALSO HELPS IN ENSURING THAT OUR PLATFORM MEETS THE SPECIFIED REQUIREMENTS FOR ELECTRONIC INVOICING GUIDELINES. BILLING AND TRANSACTIONS MANAGEMENT: USER DATA IS ESSENTIAL FOR BILLING PURPOSES AND MANAGING TRANSACTIONS WITHIN A PROGRAM. THIS INCLUDES STORING PAYMENT DETAILS, INVOICING HISTORY, AND SUBSCRIPTION INFORMATION.

4- DATA RETENTION PERIOD
WE STORE YOUR PERSONAL DATA ONLY FOR THE DURATION NECESSARY FOR YOUR USE OF THE PROGRAM WE OFFER. UNLESS A LONGER RETENTION PERIOD IS MANDATED OR ALLOWED BY LAW, SUCH AS FOR REGULATORY OBLIGATIONS.

5- DATA SECURITY
SAFEGUARDING YOUR PERSONAL INFORMATION IS OF UTMOST IMPORTANCE TO US. WE IMPLEMENT AND CONSISTENTLY UPDATE AN ARRAY OF TECHNICAL AND ORGANIZATIONAL MEASURES TO SAFEGUARD YOUR DATA. THESE MEASURES ARE IN PLACE TO PREVENT UNAUTHORIZED ACCESS, UNLAWFUL PROCESSING, ACCIDENTAL LOSS, DESTRUCTION, OR DAMAGE TO YOUR INFORMATION. THIS INCLUDES UTILIZING ENCRYPTION, IMPLEMENTING TWO-STEP VERIFICATION, AND IMPOSING SUITABLE CONFIDENTIALITY AGREEMENTS FOR OUR EMPLOYEES AND CONTRACTORS.

6- COOKIES POLICY
WE UTILIZE COOKIES AND SIMILAR TECHNOLOGIES TO ASSIST YOU IN NAVIGATING OUR WEBSITE OR PROGRAM, PERSONALIZE YOUR EXPERIENCE, ANALYZE YOUR INTERACTIONS WITH OUR PAGES AND FEATURES, OFFER SPECIAL FEATURES AND TOOLS, EVALUATE ADVERTISING EFFECTIVENESS, AND TRACK YOUR SITE VISITS FOR REMARKETING PURPOSES. WE USE BOTH SESSION AND PERSISTENT COOKIES. SESSION COOKIES ARE TEMPORARY AND ARE DELETED FROM YOUR DEVICE’S MEMORY ONCE YOU CLOSE YOUR BROWSER OR SHUT DOWN YOUR COMPUTER. IN CONTRAST, PERSISTENT COOKIES REMAIN ON YOUR DEVICE UNTIL THEY EXPIRE, UNLESS MANUALLY DELETED EARLIER. OUR WEBSITE CLASSIFIES BROWSER COOKIES INTO THREE GROUPS, PROVIDING YOU WITH THE CHOICE TO ACCEPT OR DECLINE THEM.ESSENTIAL COOKIES: THESE COOKIES ARE VITAL FOR BASIC SITE FUNCTIONS, LIKE LOADING IMAGES AND MANAGING YOUR COOKIE SETTINGS.PERFORMANCE COOKIES: THESE COOKIES ANALYZE YOUR SITE USAGE TO ENHANCE OUR PERFORMANCE AND USER EXPERIENCE. THEY MAY REMEMBER YOUR LOGIN INFORMATION AND PROVIDE INSIGHTS INTO SITE USAGE.ADVERTISING COOKIES: THESE COOKIES SHARE DATA WITH ADVERTISERS TO SHOW YOU MORE RELEVANT ADS, ENABLE SOCIAL SHARING OF SPECIFIC PAGES, OR FACILITATE COMMENTING ON OUR SITE.SOME COOKIES MAY BE PLACED BY THIRD PARTY SERVICE PROVIDERS WHO PERFORM SOME OF THESE FUNCTIONS FOR US. YOU CAN ALSO CHOOSE TO REMOVE OR DISABLE COOKIES VIA YOUR BROWSER SETTINGS AND, DEPENDING ON YOUR GEOGRAPHIC LOCATION, YOU CAN WITHDRAW CONSENT TO NON-ESSENTIAL COOKIES USING THE IN-PRODUCT COOKIE PREFERENCES TOOL.

7- YOUR RIGHTS
OPT-OUT: YOU MAY CONTACT US ANYTIME TO OPT-OUT OF:

1. DIRECT MARKETING OR PROMOTIONAL COMMUNICATIONS.
2. OUR COLLECTION OF SENSITIVE PERSONAL DATA.
3. ACCESS: YOU MAY ACCESS THE DATA WE HOLD ABOUT YOU AT ANY TIME BY CONTACTING US DIRECTLY.
4. ADJUST: YOU CAN ALSO CONTACT US TO UPDATE OR CORRECT ANY INACCURACIES IN YOUR PERSONAL DATA (YOU NEED TO UPDATE YOUR PASSWORD, ETC.).
5. MOVE: YOUR DATA IS PORTABLE – I.E. YOU HAVE THE FLEXIBILITY TO MOVE YOUR DATA TO OTHER SERVICE PROVIDERS AS YOU WISH OR SIMPLY GIVE ANOTHER THIRD PARTY PROGRAM ACCESS TO YOUR DATA.
6. DELETE: YOU HAVE THE RIGHT TO HAVE YOUR DATA AND INFORMATION DELETED FROM OUR SERVERS, HOWEVER, WE RESERVE THE RIGHT TO KEEP THEM UNDER A LAW OR REGULATION OBLIGATION TO RETAIN THEM.

8- CHANGES TO THIS POLICY
WE MAY REVISE THIS PRIVACY POLICY FROM TIME TO TIME AND WILL POST THE DATE IT WAS LAST UPDATED AT THE TOP OF THIS PRIVACY POLICY. WE WILL PROVIDE ADDITIONAL NOTICE TO YOU IF WE MAKE ANY CHANGES THAT MATERIALLY AFFECT YOUR PRIVACY RIGHTS.